Job Description
We are looking for a qualified, professional and competent Mobile Van Technician to join our team at our Mercedes-Benz Van dealership located in Knowsley!

Our Mobile Technicians are a critical part of the business and are responsible for carrying out onsite servicing and repairs at customer sites using comprehensive system specialist knowledge and a high diagnostic authority.

Package Details:

• £17.40 per hour
• Plus enhancement payment of up to £300 per month based upon your qualification level
• Based onsite in Knowsley and field-based at customer sites
• 45 hours per week, Monday - Friday, 07:00 – 16:30
• 23 days’ holiday each year, plus bank holidays
• Permanent
• Bonus scheme

Benefits:

• Additional leave
• Bereavement leave
• Charity matching scheme
• Company events
• Company pension
• Cycle to work scheme
• Discounted car scheme
• Discounted gym membership
• Discounted cinema tickets
• Enhanced maternity pay
• Enhanced paternity pay
• Enhanced neonatal pay
• First Day of School paid leave
• Free eye tests
• Free flu jabs
• Free fruit
• Free menstrual products
• Free on-site parking
• Health Care Plan
• Life assurance
• Long service awards
• Paid volunteer time
• Pregnancy and Baby Loss paid leave
• Referral programme
• Sick pay

Accountabilities:

• Attending customer sites to service and repair vehicles on customer premises
• Ensuring all defects reported by the customer are actioned
• Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
• Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer’s vehicle
• Ensuring vehicles are safe to use
• Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
• If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn’t possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
• Completing servicing in line with manufacturer’s guidelines
• Maintaining detailed and accurate records as required for each job carried out

Skills and Competencies Required:

• Previous experience in a similar Technician role
• Full NVQ Level 3 in Light Vehicle Maintenance (or equivalent) - certified Technician/Technical Specialist in an automotive service field (essential)
• Full UK driving licence (essential)
• Attention to detail – ensuring repairs are conducted to a high standard and meet legal requirements
• Time management – efficiently completing scheduled work and meeting agreed SLA’s
• Teamwork – contributes positively to the team in order to achieve common business objectives
• Communication – ability to communicate with colleagues and customers clearly and professionally on work carried out or any potential issues or delays
• Customer orientation – ability to focus on the needs of the customer and works to deliver customer satisfaction
• Adaptable – ability to react to changing priorities in a busy and demanding role
• Self-sufficiency – ability to work independently when required, holding oneself accountable for standard of work completed

Apply:
Interested? Simply complete your details and upload your CV through the form below.