eStar Truck and Van

ServiceCare Flex Plan

Service24: Demand more.

Through Service24, eStar are able to deliver a Small Fleet Service Plan – ServiceCare Flex - that spreads the cost of servicing whilst delivering the responsive, extended or 24 hour service your business needs to keep moving.

The plan enables you to fix and reduce Citan, Vito and Sprinter servicing costs and keep your vans every bit Mercedes-Benz by buying in bulk and spreading the cost of up to 100 services over 12 months*.

Pay less, get more.

  • Fleet level cover, not individual van level – one contract covers ALL Mercedes Benz vans of the same model in your fleet, to reflect varying vehicle usage
  • Spread the cost of all your Mercedes-Benz vans’ servicing requirements – whatever the age
  • Save up to 1,800** by buying in bulk in advance
  • Out of hours servicing at no extra cost – out of hours servicing is included for ServiceCare Flex Plan customers, where available, allowing for maximum uptime
  • Fix costs at today’s rates and protect your business against increases in parts prices and inflation for the duration of the plan
  • Flexible payment options – pay up-front or by monthly Direct Debit. No impact on your credit lines

Free breakdown cover & roadside assistance for 3 years – as long as the vehicle was registered after 1 October 2012 and its last service was at a Mercedes-Benz Approved Dealer, each van benefits from our 24/7, Europe-wide breakdown and recovery service - MobiloVan, until its next service is due†.

Interested? Talk to our service team today

Contact Us

*Includes all parts, labour and lubricants used to carry out the routine maintenance of your vehicle as per Mercedes-Benz Vans recommended service schedule. Excludes the cost of automatic transmission oil and filter changes and any other repairs required at time of service.**1,800 saving based on purchasing 100 services over 12 months and applies to Vito model.†Terms and conditions apply. See mbvans.co.uk/mobilovan for more information.

OurValues

Promise 1

Partnership

We work in partnership with the Truck, Van, and Bus community, consultatively and sustainably

Promise 2

Commitment

We are committed to providing an outstanding service to all our customers, all of the time

Promise 3

Understanding

We understand the vital part we play in helping to keep businesses and people moving

What do our customers say

“eStar's service was excellent."

eStar's service was excellent. The Sales Consultant was really attentive, paid attention to everything I was looking for, and found the perfect vehicle. They delivered the vehicle in person and took the time to provide a comprehensive overview of all its features and functions. I couldn't be happier.

Andy MillicanRetail customer

"If ever I need them... they’ll always bend over backwards"

Flexible, customer-focused aftersales back-up is, therefore, more crucial than ever to the smooth running of our business. I’ve built up a very good relationship with General After Sales Manager Gareth Williams and his team at eStar Stoke, and know that if ever I need them to juggle things around they’ll always bend over backwards to accommodate us.

The service provided by the Dealer’s Truck Sales Consultant was also first-class. He’s a great guy and clearly understands what we need from a chassis.

Paul MullingtonTransport Manager

"I’ve been really impressed with everything I’ve seen so far of the Dealer"

We’re an environmentally conscious business so I’m hoping that this is just the start of an ongoing relationship with eStar as we transition away from diesel and into more electric vehicles.

Certainly, I’ve been really impressed with everything I’ve seen so far of the Dealer. Its Van Sales Consultant clearly knows what he’s talking about when it comes to the technology. He’s been very informative and helpful throughout, while our eVito Tourer was delivered right on time.

Drew CampbellGroup Operations Director

"eStar understands our business"

eStar understands our business and what we need in terms of back-up. Inspections and routine services are carried out at times that suit us, and if ever we have an issue we know the Dealer will do everything it can to get the vehicle back on the road as quickly as possible. Communication is all-important at such times and eStar’s is excellent.

Phil BateTransport Operations Manager

"I've given them 5 stars as that's what they deserve."

The service was very friendly and professional. Nothing was too much trouble for them. I found the staff very kind and helpful. All the work carried out was excellent, I've given them 5 stars as that's what they deserve and I would not hesitate to recommend them.

Also the building was super nice and clean which just makes the whole experience as pleasant as possible.

Dom BennettGoogle review