eStar Truck and Van

Business Development Executive

KEY PURPOSE OF THE ROLE

To efficiently support the function of Business Development, to grow Aftersales revenues, both in labour and parts sales, across all eStar locations.

ACCOUNTABILITIES

· Increase the number of clients visiting all eStar locations

· Increase number of clients purchasing parts online and through offline channels

· Increase revenues with existing customer base.

· Ensure all opportunities for eStar to sell service care / Repair and Maintenance and / or associated products are maximised and reported on monthly in line with sales registrations, both on new and used products.

· Create a strategic plan to prospect and engage with clients to gain additional labour and parts sales in line with expected labour rates / parts discounts

· Prospecting for New Business. Cold Calling, social media, & Networking

· Revisit lapsed clients who are no longer using eStar

· Use internal Company systems, such as Sales Force, to demonstrate and record customer interactions / spend.

· Handle all internal and external customers and suppliers with courtesy and professionalism.

Job Type / Category
This is a full-time permanent position, working from our Trafford Park site, covering the surrounding areas

  • Your normal working hours will Monday to Friday from 9am - 5:30pm
  • This role is eligible for commission and bonus payments

The successful applicant will have the below characteristics:

Analytical Thinking

Analyses and synthesises a wide range of information in order to draw conclusions or make decisions.

Customer Orientation

Focuses on the needs of the customer in the execution of the role and works to deliver customer satisfaction.

Disciplined Work Approach

Tackles tasks in a structured systematic manner, ensuring completion to plan and to quality standards.

Flexibility

Prompts and responds to different ways of working in the face of changing situations.

Team Working

Contributes positively to a team in order to achieve common business objectives.

Job Types: Full-time, Permanent

Salary: £25,000 per annum + commission

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

Benefits:

  • Additional leave
  • Company pension
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Apply:

Interested? Simply complete your details and upload your CV through the form below.

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OurValues

Promise 1

Partnership

We work in partnership with the Truck, Van, and Bus community, consultatively and sustainably

Promise 2

Commitment

We are committed to providing an outstanding service to all our customers, all of the time

Promise 3

Understanding

We understand the vital part we play in helping to keep businesses and people moving

What do our customers say

“eStar's service was excellent."

eStar's service was excellent. The Sales Consultant was really attentive, paid attention to everything I was looking for, and found the perfect vehicle. They delivered the vehicle in person and took the time to provide a comprehensive overview of all its features and functions. I couldn't be happier.

Andy MillicanRetail customer

"If ever I need them... they’ll always bend over backwards"

Flexible, customer-focused aftersales back-up is, therefore, more crucial than ever to the smooth running of our business. I’ve built up a very good relationship with General After Sales Manager Gareth Williams and his team at eStar Stoke, and know that if ever I need them to juggle things around they’ll always bend over backwards to accommodate us.

The service provided by the Dealer’s Truck Sales Consultant was also first-class. He’s a great guy and clearly understands what we need from a chassis.

Paul MullingtonTransport Manager

"I’ve been really impressed with everything I’ve seen so far of the Dealer"

We’re an environmentally conscious business so I’m hoping that this is just the start of an ongoing relationship with eStar as we transition away from diesel and into more electric vehicles.

Certainly, I’ve been really impressed with everything I’ve seen so far of the Dealer. Its Van Sales Consultant clearly knows what he’s talking about when it comes to the technology. He’s been very informative and helpful throughout, while our eVito Tourer was delivered right on time.

Drew CampbellGroup Operations Director

"eStar understands our business"

eStar understands our business and what we need in terms of back-up. Inspections and routine services are carried out at times that suit us, and if ever we have an issue we know the Dealer will do everything it can to get the vehicle back on the road as quickly as possible. Communication is all-important at such times and eStar’s is excellent.

Phil BateTransport Operations Manager

"I've given them 5 stars as that's what they deserve."

The service was very friendly and professional. Nothing was too much trouble for them. I found the staff very kind and helpful. All the work carried out was excellent, I've given them 5 stars as that's what they deserve and I would not hesitate to recommend them.

Also the building was super nice and clean which just makes the whole experience as pleasant as possible.

Dom BennettGoogle review

"HIGH STANDARD OF CUSTOMER SERVICE WHICH IS GRETLY APPRECIATED "

THE JOB WAS COMPLETED ON A FAST TURN AROUND, PROFESSIONALLY AND TO A HIGH STANDARD OF CUSTOMER SERVICE WHICH IS GRETLY APPRECIATED AS HAVING A TRUCK OFF THE ROAD FOR A LONG PERIOD OF TIME CAN HINDER MY OPERATION.

John BairdResponse Logistics

"They understand the impact on when our vehicles breakdown and the downtime this has on our fleet"

eStar always deliver a excellent service. They understand the impact on when our vehicles breakdown and the downtime this has on our fleet. The pre planned maintenance is always delivered to a very high standard from the moment the booking is made to Vehicle arriving on site . A 5 star service to the service Department , Parts and workshop they are a good team who will always deliver the best . Well done!

Stephen HallRecovery North West

"what wonderful, sweet kind helpful people"

We were stranded with the motorhome and found this mercedes star garage what wonderful, sweet kind helpful people helped us get back on tract. Thankyou very much. The Brown Family. The Netherlands

The Brown FamilyThe Netherlands

" Can only recommend these as a company"

Excellent service from these, had my van in for service and warranty work and they where spot on, Lauren was great on reception as there was a part back order and kept me updated throughout the whole process.
Can only but recommend these as a company.
Many thanks

GeeGoogle Review

"Worth driving nearly 200 mile"

Excellent service, friendly and knowledgable staff, worth driving nearly 200 miles. Will be back

Garry DaviedGoogle Review

"Now thats what I call service"

Excellent service, very friendly and helpful parts department,thankyou eStar you got me back on the road... I would just like to add...part ordered on Friday despatched from Germany. I received a phone call to say my part was available for collection on Tuesday...Now thats what I call service.

Gavin SmithGoogle Review